It may ask if you want to upgrade from video watcher to video maker You will see a message that says ? QuickTime 7 has been successfully installed on your computer It may ask if you want to make changes to the computer You will see the License Agreement and will need to select Yes to continue You will see a window that says ?Welcome to the QuickTime 7 Installer? Once Apple QuickTime has been removed from the list you may close the control panelĬlick on the blue arrow when it appears in the top-right corner of your screen Select Apple QuickTime and click on Remove Scroll through the list until you locate Apple QuickTime If you are using Windows 8 ? hold down the Windows key and X on your keyboard Open the Start Menu at the lower left-hand corner of your screen To do this please follow the steps below: You will need to begin by removing any other versions of Apple QuickTime you have installed. Now that you have the ESR version of Firefox you will need a specific version of Apple Quicktime for the audio assessment. You may complete this installation using the link provided below.įor assistance in locating your Firefox version please click here. You will need to install the Extended Support Release version of Firefox to run this plugin. This means that Apple Quicktime will not work with this versionof the web-browser. The most recent version of Firefox version 52 no longer supports NPAPI plugins. Repeat this step until all browser web pages are closed Select the internet browser icon that you are accessing your assessment through Hold down the Ctrl Alt and Delete keys at the same time Before we are able to start troubleshooting please safely log out of your session. Thank you for contacting the IBM Global Support Center.
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